terms and conditions

1. General
The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with greetings from …., hereinafter referred to as “greetings-from”, ”us ” or ”we”, at the greetings-from website, mobile website, or telephone (jointly referred to as ”monki.com”).

By using greetings-from.nl and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons of legal age, 18 years or older, who are not under guardianship, and are not acting in capacity as a company, with a physical address in the Netherlands and mail forwarding companies, can place an order. Greetings-from and its distributor reserves the right to restrict different areas for delivery during certain times of the year. This could be due to adverse weather conditions that exist in these areas which hinder delivery. 

The inclusion of any products or services on greetings-from at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on monki.com at the time you place your order.

2. Prices and delivery charges
The prices displayed at greetings-from.nl include the statutory Value Added Tax but does not include a delivery charge.

The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.

Shipping costs are based on shipping in The Netherlands. If you live somewhere else, please contact us so we can figure out if we can send you a t-shirt and for what price.

3. Ordering/conclusion of contract
You can order via greetings-from.nl. Please visit our Payment & delivery page for further information.

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfil your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you and ask you to contact us so we will settle the refund.

4. Delivery
greetings-from exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order in accordance with your selected delivery option.

Because everything is handmade, it takes a little longer before you have your package than when you order clothing from a large clothing chain. You can check the status of your order online. You will receive an update by email when your order has been received, is in production, and has been sent. When it is sent you will receive a track & trace code. With this track & trace code you can see where your package is and when it will be delivered.

5. Withdrawal of Order

If you want to cancel your order it’s only possible if you contact us immediately after ordering it. When we already started to create the t-shirt it’s not possible to cancel it. This is because it’s a process done by hand and once it’s made it can’t be sold again.

6. Returns

Because the shirt is handmade and unique it is not possible to return it. If you have complains about the quality of the design please contact us.

7. Payment methods
You can pay for your goods in various ways as set out below.

PayPal
When paying by PayPal, greetings-from reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. greetings-from reserves the right to deny any purchase.

iDEAL

Others
You are obliged to submit a correct e-mail address and to inform greetings-from if your e-mail address changes. Please note that greetings-from reserves the right to send payment requests to your e-mail address.

You will receive the legally required invoice in the shipping confirmation e-mail.

8. Our Liability
Nothing in these Terms shall exclude or limit greetings-from liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.

greetings-from is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.

9. Colours
We make all reasonable efforts to accurately display the attributes of our shirts, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.

10. Guarantee
If there are defects in the goods you have purchased, Monki abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.

11. Assignment
greetings-from reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.

12. Severance
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.

13. Ownership of rights
All intellectual property rights, such as trademarks and copyrights at greetings-from are subsidiaries or licensors. Any use of greetings-from.nl or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of greetings-from.

14. Company Information
greetings from … , Juul Lit
Registered office: Tamboerstraat 18 A02, 3034 PV Rotterdam, Netherlands.
Registered number: 000040571270

Contact Details: info@greetings-from.nl